Privacy
Privacy Policy
How Brightly collects, uses, and protects the information you share when you request an estimate or book a clean.
Information we collect
When you request an estimate, book a service, or join our newsletter, we collect the details you provide — such as your name, email address, phone number, home ZIP code, and the service preferences you tell us about. We also collect limited technical information automatically, including your device type, browser, and pages visited, to keep the site working and secure.
How we use your information
- To prepare your free estimate and schedule and deliver your cleaning service.
- To contact you about your booking, including confirmations and reminders.
- To send occasional tips and offers — only if you opt in, and you can unsubscribe at any time.
- To improve our website, services, and customer support.
Sharing & disclosure
We do not sell your personal information. We share it only with the vetted cleaning professionals assigned to your home and with service providers that help us operate (for example, scheduling and payment processors), under agreements that require them to protect it. We may disclose information if required by law.
Cookies & analytics
We use a small number of cookies to remember your preferences and to understand how the site is used so we can improve it. You can control cookies through your browser settings. Disabling them may affect some site features.
Your choices & rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing messages at any time. To make a request, email privacy@brightlyclean.com and we will respond within 30 days.
Contact us
Questions about this policy? Reach us at privacy@brightlyclean.com or (888) 555-0199, or visit our contact page.